Privacy Policy

1. Introduction

Truc Kimphu ("we", "us", or "our") provides AI-powered data analysis and risk management tools designed for student and early-career investors exploring digital asset markets. We are committed to protecting the privacy and security of the personal information you share with us. This Policy describes the categories of information we collect, how we use it, who we share it with, and the choices available to you.

By accessing or using our website and services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the practices described here, please do not use our platform.

2. Information We Collect

We may collect the following categories of information, depending on how you interact with Truc Kimphu:

• Account information: name, email address, and credentials provided when registering for access or submitting an inquiry.
• Contact and inquiry data: information you submit through contact forms, lead forms, or email correspondence.
• Usage data: pages visited, features used, time spent on the platform, and general interaction patterns, typically collected automatically through cookies or similar technologies.
• Technical data: IP address, browser type, device identifiers, and operating system, collected for security, troubleshooting, and analytics purposes.
• Communications: records of correspondence between you and Truc Kimphu, including support requests and feedback.

We do not knowingly collect sensitive financial account credentials, wallet private keys, or government identification numbers through this website.

3. How We Use Your Information

Information collected is used for purposes including:

• Operating, maintaining, and improving the Truc Kimphu platform and its features;
• Responding to inquiries submitted through contact or lead forms;
• Personalising content and communications relevant to your interests;
• Monitoring platform usage to detect, prevent, and address technical issues or security concerns;
• Complying with applicable legal obligations and enforcing our Terms of Service;
• Sending administrative updates, where you have consented to receive them.

4. Legal Basis for Processing

Where applicable data protection law requires a legal basis for processing, we rely on one or more of the following: your consent, the necessity of processing to provide services you have requested, our legitimate interests in operating and improving Truc Kimphu, and compliance with legal obligations.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to recognise returning visitors, remember preferences, and analyse site traffic. You can control cookie behaviour through your browser settings, including blocking or deleting cookies; however, disabling cookies may affect certain features of the website.

6. Sharing and Disclosure of Information

We do not sell personal information. We may share information in the following circumstances:

• Service providers: third parties who assist with hosting, analytics, email delivery, or customer support, bound by confidentiality obligations.
• Legal requirements: where disclosure is required to comply with a legal obligation, protect our rights, or respond to lawful requests from authorities.
• Business transfers: in connection with a merger, acquisition, or sale of assets, subject to continued protection under this Policy or a successor policy.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this Policy, including satisfying any legal, accounting, or reporting requirements. When information is no longer required, it is securely deleted or anonymised.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorised access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security of information transmitted to us.

9. Your Rights and Choices

Depending on your jurisdiction, you may have rights including the ability to access, correct, delete, or restrict the processing of your personal information, object to certain processing activities, and request portability of your data. To exercise any of these rights, please contact us using the details provided on our Contact page. We will respond to verified requests within a reasonable timeframe, subject to applicable law.

10. International Data Transfers

If information is transferred outside of your country of residence, we take steps intended to ensure that appropriate safeguards are in place to protect such information in accordance with this Policy and applicable data protection law.

11. Children's Privacy

Truc Kimphu is not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected such information, we will take reasonable steps to delete it.

12. Third-Party Links

Our website may contain links to third-party websites or services. This Privacy Policy does not apply to those third parties, and we encourage you to review their respective privacy policies before providing any personal information.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any material changes will be indicated by updating the "Last updated" date at the top of this page. We encourage you to review this Policy periodically.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out via the details provided on our Contact page.